MANAGED

WORDPRESS HOSTING

Designed and developed by Krystal, Onyx is our Fully redundant 100% NVMe SSD platform, and the new standard in Managed WordPress Hosting

WordPress Hosting 1
WordPress Hosting 2

Key features

The platform of choice for developers who are looking for flexibility and performance.

Free Migrations

Wherever you’re moving from, we provide easy-to-use tools to move your site over to Onyx. Or, if you’d prefer, we’ll migrate your site to Onyx for you, free of charge.

Fully Managed

Our UK-based support team of WordPress experts are here to help with any issues or queries you may have.

High Availability

Shared storage architecture, load balanced containers and site data replication - Application-Level High Availability is provided as standard.

LiteSpeed Caching

We store cached copies of your pages directly on our edge load-balancers to ensure optimal response-times.

Fully Scalable

We don’t limit resource usage, so we can support your site as it grows.

60-day money-back guarantee

If you’re not entirely happy with your purchase then simply let us know within 30 days and we’ll refund you in full.

WordPress Hosting Plans

From the individual blogger to managing a portfolio of sites – Onyx has a package to suit.


Dedicated 100

Dual or Quad Core 2.4GHz CPU
£ 49 per month
  • Supermicro Rackmount Server
  • Dual or Quad Core 2.4GHz CPU
  • 4GB or 8GB Memory
  • Two or Four Drive Bays
  • 10TB Monthly Data Transfer
  • Monthly Rolling Contract
  • Optional cPanel/WHM Panel


Dedicated 200

E3-1230 v3 Quad Core @3.3GHz
£ 79 per month
  • Supermicro Rackmount Server
  • E3-1230 v3 Quad Core @3.3GHz
  • Up to 32GB Memory
  • Four Hotswap Drive Bays
  • 10TB Monthly Data Transfer
  • Monthly Rolling Contract
  • Optional cPanel/WHM Panel


Dedicated 250

E3-1230 v6 Quad Core @3.5GHz
£ 119 per month
  • Supermicro Rackmount Server
  • E3-1230 v6 Quad Core @3.5GHz
  • Up to 64GB DDR4 Memory
  • Four Hotswap Drive Bays
  • 10TB Monthly Data Transfer
  • Monthly Rolling Contract
  • Optional cPanel/WHM Panel


Dedicated 300

2 x Xeon E5 Quad Core or Higher
£ 199 per month
  • Supermicro Rackmount Server
  • 2 x E5-2623 v3 Quad Core
  • Up to 512GB DDR4 Memory
  • Eight Hotswap Drive Bays
  • 10TB Monthly Data Transfer
  • Monthly Rolling Contract
  • Optional cPanel/WHM Panel

Questions?

We pride ourselves on offering a hosting support service like no other; polite, knowledgeable, fast and always ready to help.

Call us: 020 8050 1337

(Monday–Friday 9am – 8pm)

The world's

FASTEST

WordPress Hosting

We tested our WordPress hosting platform against some of the biggest names in WordPress hosting. The graph below shows the results of our testing. Onyx is twice as fast as some of our leading competitors!

ONYX
Personal Plan 100%
WP ENGINE
Startup Plan 72%
SITEGROUND
GoBig Plan 61%
KINSTA
Starter Plan 54%
GoDaddy
Ultimate Managed WordPress Plan 46%
WordPress Hosting 3

Test Methodology

Each service has been tested using the Siege stress tester from a system within DigitalOcean’s London datacentre.

Testing involved two rounds. In each round, 10 concurrent requests to a default WordPress homepage were generated as quickly as they could be processed over the course of 1 minute, repeated 3 times, then with the average result of the 3 tests being taken.

The first round tested cached responses using the provider’s default/recommended caching utilities enabled, the second round tested uncached responses with caching disabled to simulate requests to dynamic, uncacheable content. The results of these two rounds were then averaged together to represent a 50% mix of cached/uncached requests.

Powered by LiteSpeed

We make use of caching using LiteSpeed ADC to deliver content to your visitors as rapidly as possible. LiteSpeed stores cached copies of your pages directly on our edge load-balancers to ensure optimal response-times. This is coupled with a plugin within your WordPress install to allow you to make tweaks to the caching setup, and ensure the cache is updated immediately whenever you make changes to your website.

WordPress Hosting 4
WordPress Hosting 5

Powered by LiteSpeed

We make use of caching using LiteSpeed ADC to deliver content to your visitors as rapidly as possible. LiteSpeed stores cached copies of your pages directly on our edge load-balancers to ensure optimal response-times. This is coupled with a plugin within your WordPress install to allow you to make tweaks to the caching setup, and ensure the cache is updated immediately whenever you make changes to your website.

Powered by LiteSpeed

We make use of caching using LiteSpeed ADC to deliver content to your visitors as rapidly as possible. LiteSpeed stores cached copies of your pages directly on our edge load-balancers to ensure optimal response-times. This is coupled with a plugin within your WordPress install to allow you to make tweaks to the caching setup, and ensure the cache is updated immediately whenever you make changes to your website.

WordPress Hosting 1
60-day money-back guarantee

If you’re not entirely happy with your purchase then simply let us know within 30 days and we’ll refund you in full.

ONYX FAQs

We’ve designed Onyx to be intuitive and easy to use, but we also appreciate you may have some questions. Please take a look at the FAQs below as we may well have it covered already. If your question isn’t answered please do hop on chat, or drop us a support ticket.

Onyx is a managed high-availability platform. We monitor the servers and ensure that your site is always available and online. We monitor the resources sites are using and can scale the containers if required to add more capacity.

A managed platform also means we’re here to help if you get stuck or have any questions – we can assist with anything from platform-related queries such as caching configuration to WordPress plugin recommendations.

Yes. There are plugins that allow you to configure what updates happen automatically (WordPress core, minor/security updates, plug-in, theme & translation).

You can also add the following to your wp-config.php file – which will disable core updates.

define( 'AUTOMATIC_UPDATER_DISABLED', true );

However, we strongly recommend not disabling automatic updates. If the sites software versions become out of date you may be exposed to security risks.

Memory

All plans 1Gb of memory

CPU

All plans 1 CPU Core

Storage
  • Personal – 5Gb
  • Pro – 10Gb
  • Business – 50Gb
  • Agency – 200Gb

The LiteSpeed Cache plugin we install manages the caching and CDN (where enabled) for your site – whilst we have set defaults which should work well for the majority of sites, we can help configure the settings if the defaults aren’t looking to be optimal for your site’s configuration.

From your WordPress dashboard, Plugins > Add New. You can then either search the WordPress repository for the plugin or upload a plugin zip file.

There are no specifically banned plugins but we would draw your attention to the Onyx Terms & Conditions regarding abuse.

We strongly recommend not using other caching plugins. The default plugins installed should ensure your site works well and caches appropriately. You may wish to use a plugin to minify or combine your javascript and/or CSS – if this is not handled directly by your theme.

Your package includes backups but we understand you may wish to take your own additional backups. We encourage this however please ensure you use a plugin that saves your backups off-site. Your Onyx plan is for web hosted files only – it is not for backup or other file storage.

See Onyx T&C’s regarding abuse.

You can run live sites up to the number of sites your package allows. For each live site you can have up to two simultaneous staging sites.

Onyx is a dedicated performance Content Management System (CMS) hosting platform.

We recognise that email is important and as such we have a per domain email add-on that gives 10Gb of space with unlimited mailboxes & forwarders. Email is hosted on separate servers to the Onyx platform and includes SpamExperts filtering.

The email add-on and number of domains can be selected in the Onyx cart during checkout and also directly through the Onyx Portal.

SSL can forced within the domains section of the Onyx Portal. We’ve written a guide explaining how to do this: How to force HTTPS (SSL) on your Onyx Site.

Yes, absolutely – you’ve got full access to the LiteSpeed Cache plugin’s caching settings, but if you’re unsure on the best setup for your site, just let us know and we’ll take a look over it!

We set each site’s PHP/WordPress memory limit to 256MB per request by default. This value should handle pretty much all instances of WordPress quite happily however we do provide access for you to update this as needed. You can do so by specifying a different limit via a .user.ini configuration file or contacting support for assistance.

Both the web server and PHP error logs are available to view via ‘Stats & Analytics’ from the left hand site menu by selecting ‘Error Log’.

From your WordPress dashboard, Appearance > Themes > Click ‘Add New’. Please ensure your theme is directly inside the zip file you upload. Sometimes themes are double-zipped and you will need to unpack and re-zip just the theme directory.

Onyx currently supports the following PHP versions: 5.6, 7.0, 7.1, 7.2, 7.3, 7.4

PHP memory limit 512Mb

Most standard PHP modules are installed.

Should you wish to alter any PHP limits or settings you can do so by modifying the .user.ini file.

If you have an issue that you believe may be caused by a setting, limit or missing/not supported module please log a support ticket.

All PHP limits are set sufficiently high that all sites should work as expected. If you have an issue that you believe may be caused by a PHP setting or limit please log a support ticket.

We’ve currently put in place soft limits for visitor count. We will send you a message to let you know you are hitting your plan limit and that you should consider upgrading to a plan with a higher visitor limit. We don’t charge ‘overages’.

We have a migrator called KARMA (Krystal Assisted Retrieval and Migration Assistant) – that will allow you to migrate any existing WordPress site to Onyx.

Yes it does. A FREE SSL certificate can be applied to every domain hosted under your cloud hosting plan; enables you to use https:// on all your websites at no extra cost.

Transparent, honest support

Our award-winning in-house support is ready to assist...

We pride ourselves on offering a hosting support service like no other; polite, knowledgeable, fast and always ready to help.

Tickets

1,269
Total tickets recieved (last 7 days)

Calls

186
Incoming calls (last 7 days)

Live Chat

3
Live Chat Operators online now

Some more stats from the past 7 days

4 hours

Avg ticket resolution time

6 minutes

Avg call duration

1,319

Live Chats

45%

Tickets solved in 1 response

30 seconds

Target hold time

12 minutes

Avg Chat duration

View more live stats

See how we’re honest & transparent in everything we do.

Get in touch if you have any questions about our hosting:

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0330 1133339
9am - 9pm (Mon-Fri)

Live Chat

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